Contact information

Contact Information

We’re happy to help with questions about your order, delivery, returns or products.

Email: dearlygifts.support@gmail.com
We reply within [2] working days, Monday to Friday. In busy periods like December, it may take a little longer.

Before you contact us
To help us reply faster, please include:

• Your order number
• The email address you used to order
• A photo or short video if your item is damaged or faulty

Quick links

• Where’s my order? See our Shipping Policy.
• Want to return or cancel? See our Returns & Refund Policy.

Social media
You can also message us on TikTok  at [@mydearlygifts], but for order issues, email is the fastest way to get a proper reply.